To promote a supportive and collaborative forum where family members and friends of residents of Langley Lodge can share their stories, learn from each other, and discuss successes and opportunities for improvement. To work together with staff to provide a respectful, collaborative, caring environment for the residents, families and staff, that promotes quality of life and living.
1. To welcome families of new residents of Langley Lodge and offer information, assistance, and support consistent with the Mission of the Family and Friends Sharing and Caring Group.
2. To promote information sharing on activities at Langley Lodge and answer questions and/or provide direction as to who to speak with about specific questions or concerns. This will include, but not limited to:
3. To assist and improve communication between the residents, family members, friends, staff, and management in order to work together and provide understanding that will promote quality of life and living at Langley Lodge.
4. To improve opportunities for unit and/or site staff to work together with family on matters affecting the resident’s day-to-day living including:
Support and Liaison
The staff Social Worker or Manager designate provides support and liaison to Family and Friends Sharing and Caring Group. They share information and assist group members to understand issues affecting residents and families and provide opportunities for sharing and support amongst members. The Social Worker or Manager designate attends and participates in meetings of the Group.
Group Positions and Roles
There is no minimum number of people. Those who are present will determine if the meeting will proceed. If there is a need for a vote for decision making, a quorum of 50% of members, representing 25% of residents of Langley Lodge is required. Voting can take place in person or by e-mail.
Minutes and Agenda
Minutes will be distributed via e-mail to all participants of a Group session and be available in hard copy on the Group bulletin board and at the next meeting.
Amendment of Terms of Reference
Amendments may be made at any regular meeting of Family Council by a two-thirds vote, providing the proposed changes have been circulated at the previous meeting.
Guidelines for the development of resident or family council (2011, January)
Retrieved July 18, 2011, from British Columbia Ministry of Health Services,
Home and Community Care:
Ministry of Health Services, Home and Community Care Policy Manual (2011)
Retrieved July 19, 2011, from Access to Residential Care:
Advocates for Care Reform (2010). The Family Council Handbook
Retrieved January 6, 2012, from The Association of Advocates for Care Reform:
http://www.acrbc.ca/pdf/Family Council Handbook.pdf
Fraser Health Residential Care and Assisted Living Program (2010, October 25)
Resident/Family Council Policy. British Columbia: Fraser Health.
Ontario Family Councils’ Program (2010). Your guide to starting and maintaining a family council
Retrieved January 5, 2012, from Ontario Family Councils' Program