COVID-19 Updates

Care Aide and Senior

Langley Lodge COVID-19 Updates

September 17, 2020

RE: Report on the COVID-19 Outbreak in Langley Lodge a LTC Care Home

The report was written by the CEO of Langley Lodge to document the story and experience of a COVID-19 outbreak in Langley Lodge, a historical development in the organization’s 45 year history serving seniors in the South Fraser region.

The intent of the report is to share our experience with other operators to inform planning for further outbreaks, and for a potential 2nd wave in the fall. The intent of the report was not to shift blame or responsibility to other partners for events that unfolded during our outbreak. It does highlight discovery of unanticipated impacts of COVID-19 in a long term care home, and those discoveries led to responsive actions in a massive, coordinated effort to contain the spread of the virus.

As Dr. Bonnie Henry mentions frequently, we are in this together, we are learning, and we are adapting as we move through this pandemic. Certainly there were challenges and frustrations, yet there was resolution of the outbreak. This should create hope for other long term care operators.

Langley Lodge is appreciative of the support from Fraser Health during our outbreak. The infection prevention and control specialists, added staffing support and overall pandemic coordination was necessary and the significant resources lead to a resolution of the outbreak.

Additional Resources:

Interim guidelines to visitation:

Fraser Health News:

Debra Hauptman, RPN, MBA                             Dr. Mitchell Fagan, MD., Ph.D. M.C.F.P.

Chief Executive Officer                                     Medical Director

For additional information:

As always, please contact us directly:

Director of Care:    Lisa Samms-Maxwell at 604-532-4212

CEO:   Debra Hauptman at 604-532-4216

Please be patient. We will respond within 1-2 day to all inquiries.

On-Going Updates

07/03/2020 3:24PM

Outbreak officially declared over.

06/30/20 4:26PM

Update on visitation safety plan.

06/26/20 4:55PM

Update on previously recovered resident, activities in COVID, and visitation.

06/22/20 4:09PM

No change reported, update on Step Down Plan provided, and schedule giving for receptionist breaks for dropping off deliveries.

06/15/20 5:09PM

No change reported, frequency of updates changed due to stable cases, our “step down plan” and a huge thank you to our community.

6/12/20 4:32PM

No change reported.

06/05/20 4:56PM

Updated COVID status and highlighting point about population here.

06/03/20 4:18PM

Updated COVID status.

06/01/20 4:14PM

Updated COVID status, virtual visits and discussion on complex health conditions of residents.

05/29/20 7:57PM

Updated COVID status and information on full residents and staff swabs.

05/28/20 4:21PM

Updated regarding Director of Pandemic Response appointment.

05/27/20 4:51PM

Updated COVID status, limited Virtual Visits offered again, and discussion on the health condition of our residents

05/25/20 4:32PM

Updated COVID status, shared a letter from a family member and showed the outbreak procedures that are being undertaken.

05/22/20 5:32PM

Updated COVID status and reinforce caution being taken.

05/21/20 5:45PM

Updated COVID status and information regarding our 6th floor.

05/20/20 5:20PM

All cases are posted, including recovered, deaths, new cases and staff cases. A full synopsis of our current situation is explained.

05/19/20 5:45PM

Update on decline of cases and transparency on actual COVID-19 numbers.

05/15/20 5:05PM

Revised information posted for general public with update on outbreak status.

05/06/20 1:31PM

Revised letter from CEO and discussion on the proactive swabbing of all residents.

05/01/20 3:46PM

Revised letter from CEO and news from BC Care Providers.

04/24/20 2:43PM

Revised letter from CEO, visitation guidelines, Mothers Day mention and our Community/Staff appreciation video link. 

04/17/20 3:35PM

Revised letter from CEO and list of donations received.

04/14/20 10:12AM

Added letter from CEO, including mentions of Easter Bonnet Parade, Family Gifts and Virtual Visits.

04/01/20 1:59PM

You’ve likely heard the news that a staff member here has a positive test for COVID-19. This staff member is self-isolating at home. We are actively working with Fraser Health and all primary family contacts have been notified by telephone and email of this development. We are taking all necessary precautions to protect our residents and staff. Everyone is doing well and we continue daily health monitoring of everyone.

We would like to thank everyone for their messages of support and thank you for sending flowers and treats for the residents and staff.

03/27/20 2:11PM

-Message to Families added

-Birthday party details added

-Virtual Visits update

03/20/20 3:31PM

We are still in our current state of essential visiting only (compassionate/palliative) and continue to be proactive in the prevention of COVID-19.

– All residents are healthy and doing well. We have no illnesses to report. 

– We are continuing to monitor all residents’ health status and are screening staff daily when they arrive to work. 

– We are fully staffed throughout the week and Leadership will be here on the weekend.

– Our Activity staff are assigned to specific home areas and are leading regular activities everyday. Some activities include bingo, music, baking bread, St. Patrick’s Day celebrations and much more.

– Some families have delivered flowers or gifts to their loved ones. You are always welcome to bring items to the Lodge and we will deliver them to your loved one. If you are bringing in food, we ask that the food is commercially prepared, no homemade food at this time.

Virtual Visits (Live Video Chats):

Virtual Visits, will be coordinated and scheduled. We will set up a mobile laptop or iPad to connect you to your loved one.  You can use your personal device, such as an iPhone, iPad, Android phone or laptop to be able to join the live video chat. 

03/16/20 1:58PM

Effective immediately and directed by the provincial Medical Health Officer:
Essential Visits Only Until Further Notice
Essential Visits will be permitted for only:
1. Compassionate / Palliative reasons
2. Family or significant other for compassionate / palliative reasons
Nurses will keep families informed of any changes in resident’s health status as per usual.

03/13/20 4:49PM

We ask that families limit the number of visitors to 1-2 family members, and to please reduce the amount of time spent visiting. In addition, we ask that no pets be brought to the Lodge at this time. Doors will be secured at 4pm daily.

03/11/20 5:02PM

Content has been updated in the prevention plan, along with additional resource links and contact information.

03/09/20 4:30PM

Visiting hours are being limited to 1-4pm due to screening requirements of each visitor. It is encouraged that anyone wishing to communicate with a resident outside of these hours, calls to setup a video conference by Skype with their loved one.