Resident & Family Handbook
To download a PDF version of the Resident and Family Handbook, please click here.
Resident and Family Handbook Topics
- Commitments to Care
- Rights to health,
- Safety and dignity
- Rights to participation and freedom of expression
- Rights to transparency and accountability
- Scope of rights
- eHealth and Your Information
- Personal Visits
- Parking
- Scent Free
- Comfort Fund
- Power of Attorney
- Electrical Equipment
- Television
- Telephone
- Clothing and Personal Care items
- Incontinent Products
- Laundry
- Valuables
- Locked Drawer
- Meal Time
- Resident and Family Kitchen
- Smoking
- Mail – Outgoing
- Mail – Incoming
- Newspaper
- Change of Address
- Medical Orders for Scope of Practice / Advance Directives
- Representation Agreement
- Physician
- Medication
- Resident Care Conferences
- Alcohol
- Recreation
- Groups and Activities
- Pastoral Care Services
- Resident Council
- Hairdressing and Barber Services
- Social Work Services
- Dental Hygienist Services
- Physiotherapy Services
- Least Restraint/Bedrails
- Falls
- Fire Safety
- Wheelchairs/Walking Aids
Many other topics are covered in the full PDF file. We encourage everyone to read over the relevant subjects that will affect you or your loved one.