Frequently Asked Questions
More often than naught, the following questions are asked through website inquiries, reception phone calls or when tours are setup. We hope they will help to answer some of the questions you might have about Long Term Care and how we function as a registered charity.
How do fees/rent work?
Each resident who has been assessed by Fraser Health Authority and placed at Langley Lodge care home is required to pay a daily user fee based on his or her annual income as reported to the Canada Revenue Agency. This daily rate is assessed by Fraser Health Residential Services prior to placement and is subject to change on a yearly basis. At Langley Lodge, fees cover most of our services, except for medications and personal care items. Private pay accommodation rates are available upon request.
How does the assessment and referral process work with Fraser Health?
Typically, when a family is seeking information to make arrangements for residential care for an elderly relative, they will need to contact Fraser Health Authority’s Home Health Care Intake Office (604-953-4965). An Intake Worker will provide information, determine eligibility and conduct an assessment at a pre-arranged time. For Information about Residential Care placements, contact: Fraser Health Authority Home Health Care Intake Office 604-953-4965
What is Private Pay Long Term Care?
Langley Lodge also offers seniors care services that are paid for privately by the resident and not funded by Fraser Health. Depending on individual circumstances, this may be the right option for either temporary or permanent care. An assessment by Fraser Health staff is not needed for admission when the resident is paying the full cost of care.
What is subsidized Long Term Care?
Langley Lodge is a residential care home where the monthly fee for care is partially funded by Fraser Health and partially paid for by the resident. An assessment by Fraser Health staff is required for admission to a subsidized space. To be eligible for subsidized residential care, a person must: Have a health care need that has been assessed by Fraser Health professional staff as requiring 24-hour nursing care in a residential care home, be over 19 years of age, be a Canadian citizen or a permanent resident who meets BC’s residency requirements, agree to the assessment process, which includes releasing financial information and have tried all of the avenues available for receiving care at home.
What type of accommodations are available?
Our organization is able to offer both Fraser Health funded, Respite Care and Private Pay rooms.
Are visitors allowed?
We encourage visitors to come by any time that they wish. The front desk is covered from 7:00 am to 9:00 pm, but visits are allowed at any time. A nurse will come let you into the building if you would like to come to visit a loved one after 9:00 pm. Also, should you wish to organize a private dining event, we offer $5 lunches and dinners for guests of residents if they would like to join their family member for a meal.
How is resident hygiene approached?
Professional nursing staff and care aids are on-hand to assist each resident with their bathing and hygiene needs. The level of assistance given to each resident is based upon that individual’s level of independence and the amount of assistance needed or request — we are people-centered care. Showers and baths are offered on a regular schedule, however residents can request bath times that are more conducive with their lifestyle at home.
Are there actually nurses working 24 hours a day?
Absolutely. We have 24-hour, 7-days a week onsite medical staff who are qualified for any situation that might arise.
Who provides nursing and care to residents?
We have highly qualified, professionally nursing staff and support workers who are on duty at all times. In addition, we have dietary specialists, physiotherapists, administrative support, recreational staff, and a large volunteer base who all work towards our common goal of “Improving Quality of Life for Seniors”.
What is the difference between Longterm Care and Assisted Living?
Long-term care facilities (or formerly nursing homes) are designed for individuals who do not quite need to be in a hospital but are not able to live safely at home, due to physical or psychological limitations. Longterm facilities provide around-the-clock nursing and personal care services. Those who live in assisted living are typically more active and do not require as much individual care.